Industry: Customer Service
Location: Singapore
Job Description:
– Facilitate survey administration and conduct data validation on completed surveys
– Make outbound phone calls to respondents to verify and clarify data
– To conduct and verify data on completed survey cases to ensure data is accurate and reliable
– Support the team and contact service centre in terms of administrative and coordination
– Data entry for completed surveys, and to update status and report to supervisor
– Ensure highest level of customer experience service is rendered
– Status update report to supervisor
Requirements:
– Min. Diploma
– Min. 1-2 years of customer service experience
Information:
– 3 months contract
– $2,200 per month
– 5 days per week including weekends (rostered), 8 hours per work day
– Able to start immediately