Industry: IT Support and Networking
Location: Singapore
Roles & Responsibilities
Responsibilities
– Obtain a clear understanding the scope and objectives of the project, the changes associated and perform impact assessment
– Analyse and gain deep knowledge of end-to-end business processes and objectives, and ideate and recommend controls and design new workflows to improve current productivity and efficiency and flow, to reduce manual errors and improve turnaround time
– Define project requirements and identify project milestones and phases, and proactively monitor progress by tracking activities, and work closely with Project manager and Testers
– Collation of data mapping, documentation of business flow diagrams, writing functional specifications and requirements gathering.
– Collate and rationalize all stakeholders’ requirements and walk through these requirements with stakeholders, including users (RMs, Credit, Marketing, Product team, Operations, etc.), technology, UIUX designers, etc
– Actively partner with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective
– Assess and propose appropriate testing approach and testing scenarios, and sign off criteria to stakeholders and get concurrence • Prepare proper documentation on the data flow, design, business solutioning and testing approach
– Provide regular, structured reporting and status updates to all impacted stakeholders and senior management, highlighting any key risks or issues.
Requirements:
– Preferable to have minimum of 6 years work experience in Project Manager/Business Analyst roles in Consulting background
– Strong stakeholder management, vendor management, change management and communication skills, proven track record in managing stakeholders for complex, large scale projects
– Highly meticulous, detailed and logical in thought processes and clear and articulate communication skills, strong process improvement and strategic thinking skills
– Awareness of Project management tools and methodologies like AGILE, JIRA, Confluence, etc will add an advantage
– Able to work independently and as part of a team squad, and be extremely organized with strong time management skills.