Industry: Customer Service
Location: Singapore
Frequent contact with third party logistics (3PL), sales department, operations department and staff to fulfill sales orders and address customers complaints. Correspond with marketing department to receive and issue POS.
Key Responsibilities:
• Process Singapore domestic market sales orders accurately with the use of JDE
• Liaise closely with 3PL to ensure accurate deliveries to customers
• Process marketing POS
• Update shipment arrival summary excel file for duty payment & tracking
• Monitor & maintain system product pricing and contract pricing based on approved price list
• Perform month end closing
• Administrative tasks incl. Order documents checks, Verification of invoices from 3PL for payment approval
• Comply with company procedures, guidelines and policies
• Feedback and resolve system issues with IT
• Cover duties within CS department if required
Knowledge and Skills Requirements:
• Good communication & interpersonal skills
• Ability to multi-task in a fast pace environment
• Good knowledge of Microsoft Excel
• Familiar with JD Edwards Enterprise one an advantage
• Team player. enthusiastic with a can-do attitude
• Meticulous and able to work with minimal supervision