Roles & Responsibilities
• Support, co-lead or lead OD programmes and change interventions in collaboration with stakeholders;
• Develop and implement OD strategies, tools, and materials to strengthen organisational capability and effectiveness;
• Lead or contribute to talent management programmes to identify, support, and retain high-potential individuals;
• Partner with HR and business leaders to assess workforce capability gaps and recommend targeted interventions;
• Represent HR in the Innovation Committee and drive relevant innovation and engagement projects;
• Conduct learning needs analysis to identify competency gaps aligned with current and future business objectives;
• Design and implement innovative L&D strategies, platforms, and programmes to build workforce capabilities;
• Promote a culture of lifelong learning and self-directed development across the organisation;
• Ensure compliance with internal documentation, audit requirements, and statutory submissions;
• Coordinate and support Group-wide learning initiatives, including the rollout of new learning systems (e.g. ELM);
• Manage end-to-end training administration including course enrolment, feedback collection, training hours tracking, claims, billing, and vendor management;
• Recommend learning solutions based on departmental needs and strategic goals;
• Drive process improvements through the integration of digital tools, data analytics, and automation;
• Manage the administration of training sponsorships and employee training agreements.