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Retail Operations Manager (Singapore)

Employer: PERSOLKELLY Singapore Pte Ltd
Industry: Management
Location: Singapore

Job Description:

Responsibilities:
Retail management driving sales results.
Identifying opportunities and formulate strategies to ensure KPIs are achieved.
Liaising closely with internal departments to ensure success in promotional and operational competency.
Build, motivate and evaluate an effective sales team to achieve sales targets and team performance achievements.
Partner with training manager to drive the highest service standards and customer experience by refining sales techniques and customer service trainings.
Perform market analyst to ensure company stays competitive in brand positioning.
Ensure sales team adhere to company service standards and SOPs.
Optimize duty rosters to ensure sufficient manpower at stores, maximizing sales and wage efficiencies

Requirements:
Candidate should possess a Bachelor’s Degree in any field.
At least 5 years of working experience in a similar function.
Experienced in retail concepts and retail math.
Proven track record in managing a team within a sales driven environment.


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