Industry: Customer Service
Location: Singapore
Job Description:
– Our client is an well-known MNC in 3PL/freight forwarding industry.
– 5 days work week
– Stable with career progression
Job duties:
– Prepare airfreight import, export, offshore and trucking quotation to customers
– Airfreight order to follow up and shipment co-ordination with customers
– Send pre-alert to customers f(or import & off-shore shipments
– Work closely and support our sales team
– Handling of rates disputes/problem solving
– Follow up on customers’ outstanding payment
– Arrange insurance coverage for air import and offshore shipments
– Prepare customers’ reports, if needed
– Update internal reports
– Notify customers on latest implementations and measures (including rates updates)
– Joint sales visit to see customers
– Sending sales leads to Sales team for their prospecting
– Update Salesman code in Procars for existing account
– Miscellaneous tasks assigned by HOD
Requirements:
– At least 2 years of experience in the same capacity from 3PL industry
– 5 days work week but willing to work OT when require
– Proactive, patience and positive attitude
– Team worker
– Clear communication skills