Industry: Customer Service
Location: Singapore
Job Description:
Responsibilities:
Direct Contact with Customers with outstanding friendly and reliable service offered
Ensuring to provide the flight details to customer within the stipulated time upon receiving the booking
Check on the Export Documents Compliance when processing the export work order
Apply the correct export permit and other export custom processed on timely manner
To answers all call
Monitor the onboard status without fail and to informed customer on any irregularity
Good communication among all related department concern Eg Ops , Warehouse , Traffic , planning team
Always ensuring that the Airfreight rates apply is correct and updated .
Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
Ensure that all monthly customer report is submitted on timely manner without fail
Requirements:
Minimum 3 ” O” Level or 5 ” N ” Level
2 year’s experience within the same industries / field
Require basic knowledge of computer (eg , Execl , Words etc.)
HOW TO APPLY: