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System Analyst (Junior/Senior) (Singapore)

Employer: Capita Pte Ltd
Industry: IT Support and Networking
Location: Singapore

Job Description:

Roles and Responsibilities:
Provide on-going application support
Participate in user requirement analysis for the development / implementation of new systems and for enhancements to existing systems, including involvement in the system integration testing phase
Involve in potential solutions evaluation and recommendations to resolve business problems
Part of project implementation and application testing according to project and quality assurance procedures and methodologies.
Involve in end user training for system implementations or enhancements
Liaise closely with business users and build good rapport
Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies
Liaise closely with interfacing systems users and support teams on routine support issues or enhancements
Provide 24/7 primary application maintenance standby support

Requirements / Qualifications:
Degree in Computer Science, Computer Engineering or equivalent practical experience
2 – 6 years of working experience in implementing and maintaining IT systems
Experience in application support and coordinating amongst multiple parties
Analytical skills and ability to work independently
Meticulous and able to work under pressure
Good written and oral communication skills, and the ability to effectively communicate with technical and non-technical audiences (external vendors and internal stakeholders)
Well-balanced team player who is willing to help-out team members as well as can coordinate between cross-functional teams
Experience in healthcare industry, government or government-linked organisations is an added advantage

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