Industry: Customer Service
Location: Singapore
Job Description:
Job Duties:
– Attend to enquiries and feedback received in person and via telephone calls and emails in a prompt and professional manner
– Record and maintain Customer Care issues and Lost 8, Found items in the CRM system in accordance to the established criteria and guidelines
– Maintain secure custody of lost and found items according to established procedures
– Update and maintain notice and display boards with the public activities/ events conducted within the premises. and the appropriate environmental and service information
– Assist customers on facility and programme bookings within the premises Handle over-the-counter payment collections and perform daily settlements and financial reconciliations
– Work on special projects (i.e. review and development of training curriculum and standard operating procedures) as assigned
– Ad-hoc duties and projects as assigned or needed
$1700
Stadium
6 months contract
Working Hours:
8.5 hours per day, between 6.30am – 10.30pm
5 days/week including SaVSun/PH