Job Description:
Act as single point of contact for Airfreight Import Project
Manage internal and external customers for the movement of import shipments
Follow up on urgent shipments pro-actively
Liaise effectively with different level of stakeholders like Warehouse / Operations / Billing / Sales
Ensure that customers’ expectations are being met and mapped in SOP
Supporting Client in terms on Operational and Reporting purpose
Regular Business Review with Customers – MBR or QBR
Perform ad hoc tasks as assigned by Immediate Superior
Perform End to End Process which include Billing
Follow up with Customer on any Billing Disputes

Requirements:
A good command of English – Able to communicate verbal and written
Good working attitude
Able to work with different levels of stakeholders
Able to work on weekends if required
Experienced in Airfreight Import
Able to use Microsoft Excel for Reporting