Industry: Customer Service
Location: Singapore
Job Description:
Job Duties:
– Communicate properly and responsible with assigned customers in the course of the job
– Manage customers adjustments, claims, quotations, and process customer orders
– Track stock availability and create shipping documents.
– Ensure accurate and timely billing/invoicing to customers
– Maintain records of transactions and interactions
– Update ERP (SAP) and Database (Microsoft Access)
– Meet the Key Performance Indices set forth by the supervisor
– Assist in other tasks that the supervisor may from time to time assign
Job Responsibilities:
– Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional
– Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, any field.
– Preferable with 1 year of experience in customer service.
– 6 months contract position.