Industry: Software Development
Location: Singapore
Roles & Responsibilities
Responsibilities
Configure the application to meet a client’s requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Took, or SDK
Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications
Develop data conversion and testing strategies
Develop high level project work plans
Identify creative workarounds to meet requirements without the development of custom code
Implement and deploy Microsoft Dynamics CRM
Lead client meetings or facilitated strategy sessions
Manage individual and team budgets and scope of work
Must be able to train Juniors
Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)
Understand the functional capabilities and limitations for out of the box functionality as well as custom code
Any other adhoc duties as assigned
Requirements
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Excellent communication skills to interact with stakeholders at all levels.
4+ years’ experience with Microsoft Dynamics 2016/365 CRM
Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint and OneDrive/OneNote