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Customer Service Officer (Singapore)

Employer: Capita Pte Ltd
Industry: Customer Service
Location: Singapore

Job Description:

Job scope:

– Manage public enquiries and provide backroom administrative services in support of the implementation of NS policies.
– Provide Customer Services at frontline counter as a service ambassador
– Process customers’ requests and enquifies received through various touch points i.e. at counters, telephone or emails.
– Provide backroom administrative support services.

Requirements:

– Preference for candidate with good writing skills and GCE O level
– Knowledge in Microsoft Office and Excel applications software is preferred.
– Comfortable with half day Sat once or twice a month


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