Industry: Customer Service
Location: Singapore
Job Description:
Responsibilities:
– Support all administrative duties relating to patients’ journey and provide assistance to care givers
– Schedule and provide assistance for patients’ diagnostic appointments, surgeries or consultations
– Conduct financial counselling for patients, where necessary
– Responsible for ordering non-medical supplies (stationery, forms etc.) and consumables
– Perform reception duties when instructed (including enquiries and requests from internal and external customers, answering and re-directing phone calls), ensuring good visit experience
– Assist with and participate in work process / quality improvement / special projects when needed
– Any other ad-hoc duties / responsibilities that may be assigned from time to time
Requirements:
– Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field.
– At least 2 year(s) of working experience in the related field is required for this position.
– Preferably Senior Executives specializing in Customer Service or equivalent.
We regret that only shortlisted candidates will be notified.
Job Code: JULT