Industry: Engineering
Location: Singapore
Job Description:
Job responsibilities :
Perform daily operations role and responsible for the day-to-day smooth execution and continuous operations. Ensure standards and procedures are strictly adhered to.
Perform shift duty to support 24×7 DC Operations ( 12hrs shift)
Perform Incident/jobs failure escalation (Ensure incidents are responded and attended to, else redirect for 2nd/3rd level resolution base on criticality, impact and SLA).
Perform Request Fulfillment to register customer requests.attendinf to Adhoc Batch Execution.
Execution nd monitoring of Batch Jobs/ Safe enveleopes Management.
Operate Electronic Visitation Management System (Update Authorizer and customer access request accurately and promptly).
Perform escorting for customers/visitors/Contractors to the Data Centre
Generate daily/weekly/monthly/yearly/ad-hoc reports when required.
Manage equipment movement in Data Centre.
Participate and support both the internal and external audit. Working with TeamLead and Ops Mgr to update existing process, if required
Perform Event Monitoring for all Data Centre Facilities infrastructure to ensure Data Centre is in normal function (eg. UPS, power, temperature control, humidity, water detection sensor, etc.).
Ensure all DC supporting infrastructure (i.e. Environment Monitoring System (EMS), Access Control Systems, Electronic Visitation Management System.etc) are functioning well.
Update and maintain all DC related documentation. Work with Ops Mgr to update existing process if required.
Coordinate with various stakeholders to fix the technical issues on time to provide timely support to customers. Work with Team Lead if required
Coordinate preventive maintenance for DC electrical and mechanical systems with vendors.
Coordinate maintenance and shutdowns.if required
Perform Root Cause Analysis on Incident.if required
Manage Incident and Closure.
Job requirements:
1-2 years DC Operations
Data Centre Facilities and Operations Support
Basic Certificate of Infocomm Technology