Data entry (Vessel List updates (vessel itinerary list), each quarterly settlement etc.)
Check various documents and emails and save them in a folder.
Prepare and maintain demurrage and claims report and records.
Calculate and monitor demurrage, claims and other charges as per Charter-party to avoid or minimize demurrage to derive an agreement with counterparty.
Engage counterparties to respond on receivable demurrage & shipping claims – to charterer (group company)
Liaise closely with external stakeholders, including but not limited ship-owners, trading counterparties, brokers, agents, PNI clubs and any concerned parties during the full claims process.
Following up vessel Ops ( Claims + P&L tracking + Delivery & Re-Delivery?LOI)
Working with Traders of different commodities book for Freight & Claims pro-ration on billing.
Following up Demurrage, Claims, Payment with group counter parties.
Actively liaise with operations, brokers, agent or any local correspondence to have all the supporting facts available for counters.
Consult and collaborate legal team / operators / PNI clubs to resolve legal cases.
Diploma and above
Approximately 3-5 years’ experience in claim processing in Shipping Operators / chartering industry.
Understanding on industry terms – such as, demurrage, LOI, etc.