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Outbound Call Centre Surveyor (Singapore)

Employer: Capita Pte Ltd
Industry: Telecommunications
Location: Singapore

Job Description:
Work duration: 1 year renewable (Extra Allowances Up to $350)
Working hours: Up to 44 hours per week (Any 5 days work week, Monday-Sunday)
Work location: Central (Outfield work across Singapore)
Able to start work immediately or within short notice period
Job Duties:
Provide professional and excellent service when conducting surveys.
Drive “One Call Closure” to yield high respondents’ experience.
Record relevant and accurate notes in the relevant system.
Accept responsibility for individual and team’s results.
Foster a positive work environment through teamwork.
Able to perform shift work duties including weekends and field work whenever necessary.
Handle confidential information with discretion.

Job Requirements:
Good command of English speaking
Have relevant work experience in customer service, telemarketing or call centre environment
KPI driven
Must be comfortable to perform shift work duties including weekends
ONLY SINGAPOREAN MAY APPLY


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