Industry: Customer Service
Location: Singapore
Job Description:
– Logistic MNC /Oil & Gas
– Handle MNC Client/Permit/Shipping doc
– Basic up to S$6.5K +2-3 months bonus.
Our Client, a Logistic MNC, has an opportunity for a dynamic individual to join the team as a Customer Service Manager.
Job Responsibilities:
– Manage the customer service function in fulfilling customer’s order; timely and accurately.
– Manage improvement based projects; internally and/or with customers.
– Supervise customer service teams to ensure operational efficiencies.
– Provide back-up support to other group members in the performance of duties.
– Attend regular customer service departmental and external customer meeting.
Job Requirements:
– Degree of Diploma holder with atleast 10 years of relevant experience in shipping, logistics and/or related industry.
– At least 5 years experience should be in a managerial capacity supervising customer service function.
– Experience in WMS, Trade-net and SAP is a must.
– Customer focused, great team player.
– Able to work under stress and tight deadline.