Industry: Health and Medical
Location: Singapore
Roles & Responsibilities
We are seeking a Nurse Manager/ Staff Nurse/ Assistant Nurse with experience in outpatient Ear, Nose, Throat, Facial Plastic, Reconstructive, and Aesthetic Surgery specialist care.
The job is based in a specialist clinic in Camden Medical Centre, Mt Elizabeth Novena Specialist Centre and/or Gleneagles Hospital and involves clinic work with some assistance provided to doctors on the wards.
The candidate will oversee the daily operations of our facial plastic surgery clinic, including patient care, staff scheduling, and budgeting. They will be responsible for ensuring that clinic operations run smoothly, patients receive exceptional care, and staff members are trained and supported.
Working hours:
Working times are 0830-1730 Monday to Friday and 0830-1300 Saturday. Staff is given one Saturday and one half-day morning off a month after confirmation.
The clinics are open 0900-1300 and 1400-1730 from Monday to Friday and 0900-1300 on Saturday.
About Us:
The ENT Clinic Pte Ltd. is a renowned healthcare group dedicated to providing exceptional patient care. With a track record of excellence, we are currently broadening our offerings to encompass Facial Plastic, Reconstructive, and Aesthetic Surgery Services at our newly established clinic located within Camden Medical.
Our mission is to transform lives through the art of beauty and wellness. We are looking for a dynamic and compassionate leader to join our team.
Clinical Responsibilities:
• Sensitivity to diverse patient populations and an understanding of cultural factors that may impact patient care and communication.
• Utilize your strong nursing background and in-depth knowledge of plastic surgery and aesthetic procedures to oversee patient care and treatment.
• Demonstrate an understanding of surgical techniques, cosmetic treatments, and patient care protocols.
• Familiarity with surgical equipment and instruments used in plastic surgery procedures.
• Conducting thorough preoperative assessments to evaluate patients’ overall health, medication history, allergies, and any potential contraindications for surgery.
• Provide financial counseling and guidance to patients, explaining treatment costs, payment options, and insurance coverage.
• Understanding and implementing strict infection control protocols to minimize the risk of surgical site infections.
• Assisting the surgeon during various plastic surgery procedures, including handing instruments, and maintaining a sterile field.
• Familiarity with the types of anaesthesia used in plastic surgery.
• Proficient in monitoring and interpreting vital signs, including blood pressure, heart rate, respiratory rate, and oxygen saturation, before, during, and after surgery.
• Expertise in postoperative care, including pain management, wound assessment, and monitoring for signs of complications like hematoma or infection.
• Overall responsibility for the clinical care and safety of patients including the adherence to all clinical safety and infection control SOPs
• Ensuring strict adherence to MOH licensing requirements and the renewal of clinic license
• Drug dispensing to patients
• Drug stock keeping (3 monthly stock take)
• Maintaining and updating the resuscitation and emergency trolley
• Vetting through all clinical results that come to the clinic and notifying doctors
• Performing hearing tests (training will be provided)
• Skin prick testing (training will be provided)
• Allergen Immunotherapy – explanations to patients, dealing with queries
• Ambulatory sleep studies (WatchPAT) – training to be provided
• Injections (vaccinations, biologics)
• Annual leave and roster coordinator
Administrative Responsibilities:
• Lead and inspire our healthcare team, setting clear expectations and fostering a positive work environment.
• Serve as a role model for clinic staff, demonstrating professionalism, integrity, punctuality and a commitment to ethical standards.
• Develop and implement marketing strategies to promote our clinic’s services, including specific tactics and campaigns.
• Build and maintain positive relationships with patients, their families, and referring physicians and other healthcare professionals. Promote collaboration and teamwork to enhance our clinic’s reputation and patient referrals.
• Stay up to date with changing healthcare regulations and ensure the clinic complies with all legal requirements.
• Maintain accurate and thorough documentation of patient records, procedures, and treatments for legal and medical purposes.
• Procure consumables and pharmaceuticals relevant to the needs of the clinic in a timely and cost-effective manner, including specifying procurement processes and systems.
Qualifications:
Bachelor’s degree in nursing or a related field
Current Registered Nurse license in Singapore
Minimum of 2 years of nursing experience.
Experience working in a plastic surgery clinic or similar outpatient facility.
Strong leadership and communication skills.
Ability to manage competing priorities and maintain a positive attitude in a fast-paced environment.
Preferred:
Experience with budgeting and resource management
Master’s degree in nursing or a related field
Certification in nursing administration or management.
Experience with electronic health records and other healthcare technology.
Benefits include:
16 days annual leave with an additional 3 days of family care leave.
Birthday leave of one day and Cash Gift
Health/Medical benefits: Staff shall be entitled to medical and dental benefits for both outpatient and in-patient. Staff may opt for the Clinic to pay towards premiums of the staff’s health insurance policy (e.g. integrated shield plan) up to a cap of $600, or be part of the corporate health insurance scheme offered by the Clinic
Wellness benefit of $400 per annum
Corporate bonus, annual performance bonus, and 13th month guaranteed bonus
Lunch Claim $30 per month
Overtime claim of $20 per 30-minute block