Industry: Customer Service
Location: Singapore
Job Description:
– 8.30am – 8.30pm (Sun ~ Wed or Wed ~ Saturday)
– 4 days work week (Day Time Only)
– 5 minutes walking distance from Expo MRT
– ?MNC
– Basic + AWS + VB
Our client is a global service provider in international transport and freight forwarding.
Job Responsibilities:
– Process customer’s orders / enquiries timely and accurately
– Provide pricing and delivery information
– Liaison with multiple parties including customers, carriers, hauliers, overseas agents etc for freight handling and / or other matters
– Handle shipping documentation (import / export / BL / documentation)
– Handle Cargo documentation such as LCL & FCL
– Ensure compliance with customer’s Standard Operating Procedure
– Ensure that all jobs are monitored, costs, selling figures are accurately & timely updated in system
– Ensure all event data are updated correctly in system
– Communicate discrepancies / issues to team supervisor / manager when necessary
– Any other ad-hoc work instructions / administration duties from Supervisor / Manager
Job Requirements:
– Minimum Diploma in Logistics, Business or related discipline
– At least 1 – 2 years of experience in Sea freight and familiar with import and export process
– Able to work under pressure in a fast changing and demanding environment
– Self-discipline, initiative, responsible and independent
– A good team player with good interpersonal and communication skills
– Meticulous to details
– Proficient in MS Office (Word, Excel)
– Able to work Overtime / Weekend duties / Month end closing