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Customer Service Assistant (Singapore)

Employer: Capita Pte Ltd
Industry: Customer Service
Location: Singapore

Job Description
Period: 6 Months Contract
Salary: $2,400/month

Job Duties:
– Communicate properly and responsible with assigned customers in the course of the job
– Manage customers adjustments, claims, quotations, and process customer orders
– Track stock availability and create shipping documents.
– Ensure accurate and timely billing/invoicing to customers
– Maintain records of transactions and interactions
– Update ERP (SAP) and Database (Microsoft Access)
– Meet the Key Performance Indices set forth by the supervisor
– Assist in other tasks that the supervisor may from time to time assign

Job code: JACL456


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