Industry: Marketing & PR
Location: Singapore
Our client, a well-known Japanese company is looking for candidates for the position of Sales Coordinator.
Responsibilities/Tasks:
• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Handle all shipping documents (BL/ Packing List/ Invoices/ COO etc)
• Responsible in preparing LC
• Provide pricing and delivery information ( For existing customers and sample submission only)
• Manage administration ( Filing and documentations)
• Monitor sales performance (Twice per week min) and ensure department KPI are closely monitor.
• Generate sales report ( Monthly basis)
• Record details of inquiries, comments and complains.
• Record details of action taken.
• Communicate and coordinate with internal departments
• Other ad-hoc duties assign
Requirements:
• Minimum 2 — 3 years’ experience in logistics / shipping arrangement in manufacturing or trading environment.
• Independent, communicative character to be able to synergize the team work within the team.