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IT Temp – L2 Desktop

Employer: PERSOLKELLY Singapore Pte Ltd
Industry: IT Support and Networking
Location: Singapore

Job Description
Location: Bedok
Job Descriptions:
Familiar with office 365
To provide day-to-day support for end-users’ EUCD (End User Computing Devices) including:
Trouble-shooting and problem resolution;
Administration and Configuration;
End User Account Management;
End User Device Hardening and Lockdown;
Image Build Management; and
End User Briefings & Awareness Service.

The types of EUCD includes:
Desktops;
Notebooks;
Printers, including multi-function devices (i.e. printers, scanners and fax devices);
iPads or equivalent;
Mobile Device;
IP Telephones; and
Other peripherals (e.g. external hard drives, mouse, smart-card readers, Thumbdrive, monitors).
Support and trouble-shoot problems will be relating to but not limited to the following:
Hardware;
Operating systems;
Operating systems components/service packs;
Registry settings;
Device drivers;
Compatibility testing;
Connectivity (network and peripherals).


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