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Helpdesk Support (Singapore)

Employer: Capita Pte Ltd
Industry: IT Support and Networking
Location: Singapore

Job Responsibilities:
– Responsible for leading Service Desk Voice, Service Request Management,
Remote Desktop Support and E-Mail Support Team.
– Respond emails, calls and voicemail etc
– Support for Helpdesk ticketing system eg: Service Now, Remedy etc

Job Requirements:
– ITE / Diploma of Information Technology or relevant certification
– Call center / IT Support Experience
– Able to work 24×7 shift


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