To help customers in troubleshooting, investigate and resolve technical problems that arise (compounding and testing method, production process)
Focus on customer needs.
Establish and maintain ongoing positive relationships with customers
Watch competitor’s Intellectual property
Manage the generation and preservation of Company Intellectual Property, including archiving/storage of formulation designs, Know-how.
Will be the main contact person that required working closely with technical support laboratory within our Corporate Group.
Oversee and co-ordinate Laboratory activities in Technical Department.
To work closely with the Laboratory Technicians, to assist, advise and checking on their data sheets description upon their submission.
Required to operate in house machinery (Training will be provided)
Improve the effectiveness of the Company’s internal systems: Spacefinder, Work request, project control, etc
Revise and make draft of WI/SOP for testing, Policy & Procedure, etc whenever is necessary
Measure physical properties
Build up process know-how capabilities in-house
Required to travel, mainly to SE Asia to attend trial and meeting with customers, attend exhibition, etc
Degree in Bachelor for Polymer Science or Chemical Process Engineering or Holding a formal qualification in rubber technology / polymer science is preferred or alternatively equivalent in chemical engineering.
Minimum 2 years of relevant working experience