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System Engineer (Singapore)

Employer: Capita Pte Ltd
Industry: IT Support and Networking
Location: Singapore

Job Description:

Primary Purpose
• Responsible for planning, designing. installing. testing & implementing systems in accordance to specifications & service level. Where relevant. perform the necessary system programming & configuration.

Responsibilities;

• Plan. design. install, test & implement systems in accordance to specifications & service level. Where relevant. perform the necessary system programming & configuration.
• Manage systems changes through established change request process & provide status reports to the relevant parties.
• Respond promptly to incident. investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.
• Monitor & measure the performance & availability of systems proactively: implement corrective actions identified to improve performance & availability.


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