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Junior Network Engineer (Singapore)

Employer: Capita Pte Ltd
Industry: IT Support and Networking
Location: Singapore

Job Description:
• Level 1 support, involving network connectivity and hardware issues
• Maintain and update record of issue reported; and ensure closure
• Maintain and update network inventory;
• Develop and maintain support documentation (IP address information, Network Diagram)
• Assist in basic configuration change in accordance with customer’s needs and approval
• Manage Network Devices related to CCU e.g Switches, Aps
• Perform regular backup jobs and update of device configurations
• Routinely monitor systems and make adjustments whenever necessary
• Responsible for Return Material Approval (RMA) activities related to hardware failure

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